Wellbeing / Advice and Support

Parents' wellbeing during COVID-19

CAMHS Resources Download

This is a collection of downloadable self-help guides. Some are aimed at adults but the ideas and suggestions in them can still be relevant for young people and parents.

Infographics To Assist Students and Families With Their Home Learning

Attachments for infographics to assist students and families with their home learning.

Early Help Update (Exeter) - School Nursing Update

Please see attached (SN Newsletter) to highlight access to SN service. We continue to provide advice and support via our locality hubs and chat health as well as continuing to work with young people and families through increased use of phone and online resources where appropriate to do so.

Signpost Plus Information (for w/c 9/4 and 16/4)

Healthy Homes support during the current situation

Since Monday 26th March all of our drop-in advice clinics and LEAP home visits have been cancelled.

With our new support services we want to help as many people as possible who are in need. We envisage this will include those struggling financially, having difficulties with their energy supply e.g. topping up their prepayment meter and their heating. In addition, we also want to offer support to those people who are particularly vulnerable in the current situation, who are in the ‘shielded’ group or are self-isolating. Our new support services will therefore not just help to ease some of the practical and financial worries that vulnerable and isolated residents will have as a result of the crisis but also attend to other more immediate issues and concerns such as loneliness and isolation.

Our new services are:
1. Telephone and email support for vulnerable and isolated residents to help with:

a) Energy advice
b) Prepayment/billing issues and tariff comparisons
c) Signposting to other local community services supporting the current situation

2. Emergency support for those with urgent energy or billing issues, or heating issues such as broken heating. This might mean a home visit as long as the home energy advisor and resident(s) can be kept safe in line with government guidance.

3. Assistance with delivering food, medicines and other essential goods to those who don’t have this support.

4. Telephone support to help those isolated feel supported and less alone.

We have received funding from Exeter City Council and Western Power Distribution that is allowing us to offer these new services.

Please continue to make referrals to Healthy Homes by phone, email or our online referral form.
Email: healthyhomes@ecoe.org.uk
Tel: 0800 772 3617 or 07731 540215
Online referral form: https://www.ecoe.org.uk/healthy-homes-wellbeing/referral-form/

Guidance on Young People who go Missing from REACH (Attachment: Guidance – Young people who go missing)


Please see attached the updated Splitz adult referral form (below)

Online Safety (CSE Campaign)

Please see attached flyers for highlighting the risks of online safety (below).

Kind Regards


On behalf of Exeter Early Help

Disclaimer: www.devon.gov.uk/email

Working to improve the safety and wellbeing of children and young people in Devon

Early Help Information Link

Young Devon UPDATE (Plus attachment YD Expanded Wellbeing toolkit)

Please find below a message from Young Devon showing what is happening with the services currently. The simple message is they are there for any young person wanting support, please get in touch!

Please also find attached the Covid 19 update of the Wellbeing toolkit - this is a range of techniques and tips that young people have told Young Devon have helped them. It is designed for young people and families to give information, coping strategies and other options of support.

Support that will be available from Monday 23rd March, and how to keep in touch:

Whilst we have had to close most of our Young Devon bases, we are still here. If you need support, or advice; we are only an email, phone call or text away…

General enquiries: For any general Young Devon enquiries, please email info@youngdevon.org.

Wellbeing support for Young People: Our counsellors are still contactable, delivering our Wellbeing services over the phone or by video-call. If you are struggling, and need to talk to someone, please email wellbeingenquiries@youngdevon.org and someone will get back to you as soon as they can. For anyone already receiving support through our Wellbeing service, please email yes.exeter@youngdevon.org or call 07935364652 and leave a message with your name and contact details.

Skills support: Our Skills Courses are still being run remotely. To get in touch with our tutors, please email thechangeacademy@youngdevon.org.

Participation enquiries: Our Participation team are continuing to work remotely, and our Youth Council are having regular Zoom meetings. For more information on how to get involved, please email participation@youngdevon.org.

Accommodation support: We are keeping our Accommodation services running as usual, and our Young Devon houses are still open. For more information, please see our Accommodation page.

YES Centre and Homelessness enquiries: For any YES Centre questions, or Homelessness enquiries (Exeter, East Devon and Teignbridge), please email yes.exeter@youngdevon.org. If you would prefer to text, please send your name and message to 07894 724610. We will get the right person to call you back.

Young Victims of Crime support: For any queries relating to our Young Victims of Crime service, please email yes.exeter@youngdevon.org or call 07935 364652 and leave a message with your name, contact details and a brief idea of your query. The appropriate person will contact you as soon as possible.

Jamie Keyse

Early Help Manager

Young Devon

(A) YES Centre, LBD House, 39 George Street, Exeter, EX1 1DA

(T) 01392 331666 | (M) 07894 724610 | (W) www.youngdevon.org

CSW Update (Attachment Covid-19 Update Additional Support Available from CSW Group to Education providers)

During this time CSW is offering an enhanced offer to ensure young people are offered support where they need it. Please see attached for more details.

Essentially if you have a young person that you feel would benefit from our support please refer to me and I will ask the team to contact.


David Roe

Contract Manager | CSW Group | 07876 745 660 | david.roe@cswgroup.co.uk

Salvation Army

The Salvation Army have some toys if they would be of any use to any of families at this difficult time of having to stay at home?

If needed The Salvation Army maybe able to do some food parcels too.

Look forward to hearing from you if we can be of any help.